All of Smooth Line products are custom made to each individual order. Therefore, Smooth Line products are NOT RETURNABLE for refunds or credit for any reason. All of Smooth Line Products are of the highest quality in the industry.  We stand behind are products and have been satisfying the most discriminating customers for 50 years. See Warrany.

Written authorization must be obtained from Smooth Line and the distributor before merchandise may be returned for warranty service. All merchandise must be properly packaged in non damaged condition. An itemized packing slip, showing invoice number and date, with full explanation of reason for return must be included. All returns must be sent freight prepaid. All costs relative to a return are not reimbursable.

Smooth Line products are carefully packaged by professionals. Delivery in good condition is the responsibility of the carrier. All shipments are insured. Upon receiving your merchandise, while in the presents of the delivery driver, before signing, carefully inspect carton for damage or rough handling. If apparent, open package and inspect merchandise. If damaged, refuse shipment, have driver note damaged on bill of lading. Call Smooth Line after driver leaves with the shipment.

The above terms and conditions pertain to all orders and will be strictly applied. Please do not ask for exceptions.