PURCHASE INFORMATION
Terms & Conditions
YEAR END SALE
10 % SAVINGS ON HARDTOPS
Now Purchase on line!
For 2020 Year End Sale Orders
To Order
INFO
CALL 1-877-368-4533 x 1
10am to 3:30 pm EST
Please Note: Our communication system does not recognize text messages
SMOOTH LINE, INC
239 SCHREIBER IND. PARK
NEW KENSINGTON, PA 15068
Payment Domestic USA
A minimum 50% deposit of your total order amount is required to begin your order.
Currently, we do not accept credit cards or debit cards.
We accept checks, (personal or company), money orders, wire transfers, cashier checks, or cash. Full payment is required 10 -14 days prior to shipment. All funds are in US Dollars. Payable to Smooth Line, Inc.
Payment International
International bank wire transfers arranged via
E-MAIL orders.smoothline@gmail.com
PHONE 1-412-828-3599 FAX 1-412-3557
Payment in full is required to initiate your order. All funds are in US Dollars.
Order Acknowledgement
After order is processed verifying payment, an Order Confirmation Form will be forwarded to you via E-mail. Please read it over carefully to ascertain correctness, make any necessary changes, sign it, and send it back to Smooth Line.
This is essential to ensure you that your Hardtop is being assembled, and will be shipped to the address as per your request. This an extremely important step of our quality control process.
Shipping Domestic- Continental USA
Freight costs are established at the time of order and are shipped prepaid to the destination of your choice. The most economical method would be to use a commercial address. Residential delivery can be arranged. Freight Lines will charge additional for this service.
Smooth Line will handle the paperwork and logistics.
Every order is carefully packaged in a specially designed corrugated container to minimize freight damage.
Packaging and handling are included in freight cost. Domestic orders are shipped by motor freight (truck) and are insured by the carrier against loss or damage.
Shipping Domestic- Alaska- Hawaii
Basically the same as Continental USA except the transportation will be via ocean or air.
Shipping Canada
Smooth Line will handle the paperwork and logistics to the port of entry. Customs, brokers, duties, fees, will be the responsibility of the consignee. Transportation to the final destination and insurance is included in shipping quotation.
Shipping International- Over Seas
Smooth Line can arrange delivery worldwide to most international ports of entry, air or ocean. Smooth Line will also handle the paperwork and logistics to the port of entry. Customs, brokers, duties, fees, and transportation to the final destination will be the responsibility of the consignee.
Factory Pickup * Because of COVID-19 this option is not available
Orders can be picked up by appointment at the factory during business hours. Factory pickup and shipments within PA are subject to Pennsylvania State Sales Tax (6%). Factory pickup does not include any packaging cost.
General Terms and Conditions
Any attempt to copy or splash any Smooth Line Hardtop or part thereof will be considered an infringement of Smooth Lines' proprietary rights and will be defended to the fullest extent of the law.
Production time is ONLY an ESTIMATE for a Smooth Line Hardtop order, and it may take longer. The production time estimate is not to be construed as an agreement or part of any agreement. Customer accepts the terms of this agreement which include a non-refundable $500.00 fee for cancellation at any time, for any reason by customer.
All of Smooth Line Hardtops are custom made to each individual order. Therefore, Smooth Line Hardtops are
NOT RETURNABLE for refunds or credit for any reason.
Smooth Line's shipping cartons meet all LTL requirements, and the contents are carefully packaged by professionals. Delivery in good condition is the responsibility of the carrier. All shipments are insured. To protect your rights in an insurance claim, upon receiving your merchandise, while in the presence of the delivery driver, before signing, carefully inspect carton for damage or rough handling. If apparent, document with photos, before opening package and inspecting merchandise. If damage is beyond what is acceptable to you, document the damaged area of your Hardtop with clear photos. Refuse shipment, have driver note "damaged" on bill of lading. To initiate freight claim. E-mail Smooth Line all documentation with photos. Smooth Line will handle the claim ONLY if damage is discovered at the time of delivery and reported as per receiving instructions. If damage is not reported as per receiving instructions, the responsibility will be that of the consignee. Failure to follow the above inspection procedure may void the insurance and your ability to be paid on a claim.
The above terms and conditions pertain to all orders and will be strictly applied. Please do not ask for exceptions. See Warranty.
Warning: This product is designed to enhance the appearance of the vehicle and to shield the occupants from ordinary weather conditions. Do not rely in any way on the components of this product to contain occupants within the vehicle, or to protect against injury, or death, in the event of an accident. This product will not protect the occupants from falling objects.
Receiving
Smooth Line products are carefully packaged by professionals. Delivery in good condition is the responsibility of the carrier. All shipments are insured. To protect your rights in an insurance claim, upon receiving your merchandise, while in the presence of the delivery driver, before signing, carefully inspect carton for damage or rough handling. If apparent, document with photos, before opening package and inspecting merchandise. If damage is beyond what is acceptable to you, document the damaged area of your Hardtop with clear photos. Refuse shipment, have driver note "damaged" on bill of lading. To initiate freight claim. E-mail Smooth Line all documentation with photos.
Smooth Line will handle the claim ONLY if damage is discovered at the time of delivery and reported as per receiving instructions. If damage is not reported as per receiving instructions, the responsibility will be that of the consignee. Failure to follow the above inspection procedure may void the insurance and your ability to be paid on a claim
The above terms and conditions pertain to all orders and will be strictly applied. Please do not ask for exceptions.